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Make Their Day!: Employee Recognition That Works, by Cindy Ventrice
Get Free Ebook Make Their Day!: Employee Recognition That Works, by Cindy Ventrice
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Written from the employees' viewpoint, this book explains why good working relationships form the core of effective workplace recognition
- Sales Rank: #801150 in Books
- Brand: Brand: Berrett-Koehler Publishers
- Published on: 2003-05-10
- Original language: English
- Number of items: 1
- Dimensions: 9.06" h x .53" w x 6.06" l, 1.10 pounds
- Binding: Paperback
- 191 pages
- Used Book in Good Condition
Review
"For years I've said the key to developing people and creating great organizations is to catch people doing things right. In Beyond Plaques and Rewards you'll learn how to best recognize others for their contributions." - Ken Blanchard, coauthor of The One Minute Manager[registered] and Whale Done![trademark]; "The first time I've seen this issue so sharply articulated, with real solutions to a very basic need. We all need recognition; but only if it is genuine and individual to each of us." - Mike Marcum, Vice President of Corporate Sales, FedEx Freight; "This book is chock full of ideas that work. Read it, and you will come away with a profound understanding of the kind of recognition your people Really value and respond to. Hint: it's not the T-shirts, plaques, trips, trinkets, and other stuff you've been wasting money on!" - Bill Catlette, coauthor of Contented Cows Give Better Milk.; "Anyone who manages anyone should read this book. If you're going to spend time (or money) on rewards or recognition, you might as well get maximum return on your investment. Follow Cindy's suggestions and there's no doubt you'll do that. You'll have engaged, happy employees who want to stick around and do their best for you!" - Sharon Jordan-Evans, President, Jordan Evans Group and coauthor of Love 'Em or Lose 'Em: Getting Good People to Stay
From the Author
As the author of Make Their Day!, I’m aware that most managers and supervisors are extremely overworked. If you are a manager or supervisor, you probably don’t have the time to add anything else to your workday. It is precisely with you in mind that I wrote Make Their Day! The book shows you how to improve morale, productivity, and profits without increasing your workload. It demonstrates how simple and inexpensive effective recognition can be and still produce amazing results.
In researching Make Their Day! employees from around the country shared their perspective on recognition that they find both meaningful and memorable. Ken Blanchard, Bob Nelson, Robert Levering, and many others have endorsed Make Their Day! because it provides practical advice that you can put to immediate use.
Cindy Ventrice
Author
About the Author
Cindy Ventrice is a management consultant and workshop leader based in Santa Cruz, California. A consultant since 1984, she has had the opportunity to work in a wide range of industries including technology, nonprofit, government, health care, manufacturing, service, trade, education and tourism.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Useful Guide for Making Recognition a Success
By Lynn Hunsaker
This book is right on - a great guide to preventing the pitfalls that can hamper a recognition program, exploring common myths and practical tips about the roles of HR and managers and recognition methods. During my own experience of leading a team recognition program several years for a $5B company, I developed an appreciation for the useful advice in "Make Their Day!" in making meaningful recognition a valuable tool in the success of initiatives and company culture. The examples and case studies are just long enough to illustrate real-life application of the author's many nuggets of advice, and every chapter ends with a "Taking Action" list of suggestions for successful recognition program implementation. For another quick read with step-by-step tips, I also recommend: Metrics You Can Manage For Success and Customer Experience Improvement Momentum.
0 of 0 people found the following review helpful.
Engage and empower your team!
By William L. Mince
Employees are the most important asset of an organization.Ensuring they understand the mission and values of the company is paramount. Ventrice provides and excellent model for employee engagement and recognition. She also provides some excellent surveys to help you assess the current situation in your organization.
0 of 0 people found the following review helpful.
Three Stars
By FairOphelia9
Good product. Fast shipping.
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